Last updated: 22th November 2025
Solartyx ("we", "us", "our") respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and your rights. By using Solartyx (the website and services), you agree to the terms of this Privacy Policy.
Data controller
Data controller: Solartyx. Contact: solartyx.info@gmail.com.
How we collect data
Directly from you when you use the calculator, submit a contact form, sign up for newsletters, or communicate with us. Indirectly via analytics and cookies when you browse the site.
Why we collect data & legal basis
- To provide services: process your calculator request, forward leads to installers, and facilitate quotes (necessary for contract performance / legitimate interest).
- To improve the site: analytics and performance measurement (legitimate interest).
- Marketing: only with your consent (if you opt-in), promotional emails about content, offers, or partners.
- Legal compliance: to meet legal obligations (e.g., tax, record keeping).
Who we share data with
We share lead details with vetted installer partners and service providers so they can contact you with quotes. We may also share data with:
- Third-party service providers (CRM, email platforms, analytics providers) who process data on our behalf.
- Payment processors if you make payments via the site in future.
- Legal or regulatory authorities when required by law.
Cookies & tracking
We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings. Key categories:
- Essential cookies: required for site functionality.
- Analytics cookies: used to measure and improve the site (e.g., Google Analytics).
- Marketing cookies: used for advertising and retargeting by third parties (only if you opt-in).
Data retention
We retain lead/contact information for as long as necessary to fulfil the purposes described (lead sourcing, customer support, legal obligations). You can request deletion; see your rights below.
Your rights
Depending on jurisdiction, you may have rights including: access, correction, deletion, restriction of processing, objection, and data portability. To exercise rights, email solartyx.info@gmail.com. We will respond as required by applicable law.
Security
We apply reasonable technical and organisational measures to protect personal data. However, no internet transmission is 100% secure. If you suspect a security issue, contact us immediately at solartyx.info@gmail.com.
Third-party links
Our site contains links to external sites (installers, government portals). We are not responsible for their privacy practices. Review their privacy policies before submitting personal data.
Children
Our services are not directed at children under 13. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy. The "Last updated" date at the top will indicate changes. Significant changes will be highlighted on the site.
Contact
Questions about this policy? Email solartyx.info@gmail.com.